Newest KB Articles in WebWriter CMS

How-To: Remember sign in credentials

Wed, 30 Apr 2008 05:15:05 GMT

The "Remember Sign In" feature will remember the user's sign in given the following conditions:

Sign In is only remembered on the computer on which the user activated this feature.
Cookies are enabled on the computer and not cleared. Clearing cookie data deactivates this feature.
The user must not "Sign Out". Signing out deactivates this feature.

Troubleshooting: I reduced my Page Width so that I could print my pages using portrait mode, but not all page widths were reduced to the same size. Why not?

Wed, 30 Apr 2008 05:14:33 GMT

The Page Width setting will adjust all page widths equally for the site with the exception of Administrative pages and pages containing objects with fixed widths larger than the Page Width setting. All Administrative pages are optimized for monitor resolutions of 800x600. Examples of objects that may be created with fixed widths prohibiting the page from reducing to the Page Width setting are: Images, Tables and lines containing 'no-break-space' codes.

How-To: Retrieve username and password

Wed, 30 Apr 2008 05:13:56 GMT

You can have your username and password sent to you. Click the Sign In link found at the top of all pages. Enter your Username (or Email if you do not know your Username) in the Username field, then click the Send Password button. Your username and password will be sent to the email address associated with the Username (or email) entered.

Troubleshooting: I entered my username and password, then clicked the Sign In button. How do I know if I was signed in?

Wed, 30 Apr 2008 05:13:29 GMT

Your name will appear above the navigation when you have successfully signed in. If your user account has administrative privileges, page or module edit controls will also be displayed upon successful sign in. If sign in fails, an error message will be displayed.

How-To: Change the background colors of any of the content panels

Wed, 30 Apr 2008 05:13:01 GMT

Change the background colors of the panels in Site Settings. Edit Style Sheet and change the 'background-color' for LeftPane, ContenPane, RightPane, etc. When you change the background color of a panel, then the new color will be apply to all pages containing that panel. Currently, there is not an individual page override for panel background color.

How-To: Add a new web page to my site

Wed, 30 Apr 2008 05:12:30 GMT

Sign In, then go to Admin/Pages. Check the Page Inventory to see that you have a page Available. If so, then click the Add Page (plus sign) icon to add a page to your site.

How-To: Copy & paste MS Word, RTF or other sources of formatted text into WebWriter CMS

Wed, 30 Apr 2008 05:12:03 GMT

You can copy and paste MS Word, RTF and other formatted text directly into all modules except HTML Designer and Newsletter. While you can also copy and paste formatted text into these modules, the font formatting used by your word processor will also be pasted. Word processor format codes are not intended for the Web. So your formatting will not be consistent for all visitors.

To copy and paste word processor content into HTML Content Editor or Newsletter, experiment with the various pasting tools found on the toolbar: Paste, Paste from Word, Past from Word cleaning Fonts and Sizes, Paste Plain Text and Paste HTML. The best practices is to Paste Plain Text, then format your content.

If content is pasted that appears distorted, then try using the Format Stripper.

How-To: Change my username, password or email address

Wed, 30 Apr 2008 05:11:34 GMT

Sign In using your current Username and Password, then click on your name above the navigation menu. You will be taken to the User Account form. Usernames may not be changed. To change your Password, open the Change Password section, then complete the Old Password, New Password and Confirm New Password fields, and then click Update Password. Make any desired changes to your name, email address or other information, then clikc Update.

How-To: Link text or images on my website to documents (files) in my file directory so they may be downloaded

Wed, 30 Apr 2008 05:10:55 GMT

Yes, all content (text or images) can be directly linked to files or other websites. Though, you may want to develop a layout that directs visitors to a Documents (Library) or Links module.

The reason being, everytime someone clicks on links contained within a Documents or Links module, the click is recorded. As administrator, you can then go into that module to check the log for activity. This is helpful in determining what is popular and what is not. You can use this information in many ways for marketing, service or simply information research analysis. Any clicks on links contained in an HTML module are not recorded. You gain no intelligence from that visitor event.

WebWriter CMS is very powerful. You can use the many web tools, modules, and administrative features the way you want.

How-To: Add information to my site for search engines

Wed, 30 Apr 2008 05:10:25 GMT

Yes. Search engines use various methods of collecting data about your website, including recording viewable and non-viewable information. The viewable information is that which users can see when visiting your website.

Non-viewable information for search engines is stored in what is called meta tags. These tags exist inside the code of some web pages. You can add website title, description and keyword information in your portal site. Go to Site Settings. You will find fields for each of these data elements.